September 19, 2019
Peach collects information about your transactions and activity, in addition to other internet browsing data. We collect information about your computer and your visits to the Website, including your IP address, geographical location, browser type, referral source, length of visit, button clicks and page views. If you have a loan that is serviced by Peach, we will also collect information about your payment history.
If you visit our Website without revealing any personal information, our servers still collect information about your internet browsing activity on our Website, and other information such as your IP address, browser type and platform, and information about the link that brought you to our Website. This information is collected anonymously and is used by us and our service providers to better understand a user’s experience on our Website and to improve our Website.
Cookies and Web Beacons. Cookies are data files stored by your internet browser on your computer’s hard drive. Peach and some of our business partners and service providers may use technologies such as cookies, beacons, tags, and scripts, to analyze trends, administer the website, track users’ movements around the website, and gather demographic information about our user base as a whole. We may receive reports on this activity on an individual and aggregated basis. Cookies may also be used to gather statistical data, such as which pages are frequently visited, what is downloaded, and the address of sites visited immediately before or after coming to our Website.
Usage Data & Site Activity. Peach also uses local storage to store your preferences and other information. Various browsers offer their own tools for managing content persisted in the browser’s local storage.
Third Party Technologies. We also partner with third parties to manage our advertising on other sites and evaluate our overall Website performance. Our third-party partners may use technologies such as cookies or other similar technologies to gather information about your activities on our Website and other sites in order to provide you advertising based upon your browsing activities and interests or help us track the success of our marketing efforts or overall Website performance. If you do not wish to have this information used to provide you with interest-based advertisements, you may opt-out by clicking here. Please note that this opt-out only applies to interest-based advertisements provided through certain networks and third-parties. You may continue to receive other generic advertisements.
We do not respond to “do not track” signals from your browser at this time. To learn more about how “do not track” works, please visit http://allaboutdnt.com/.
If you manage your loan or account using the Peach Website, we will use your information to help facilitate the servicing of your account. The information collected in connection with your loan or account may include:
● Generating your borrower profile
● Enabling automatic payments and fund transfers with other financial institutions
● Reviewing your payment history
● Implementing collection activities as needed
● Communicating with you concerning your account and transactions
● Addressing any disputes you may raise concerning your account.
Peach may also use your personal information to select you for certain marketing offers. Peach may use your personal information both to select you for an offer and to communicate that offer to you. If you do not wish to receive these communications, you may call us, or email us at firstname.lastname@example.org, and we will remove you from future marketing communications.
Peach also uses your information to conduct analyses related to our Services and our Website. We use this information to improve our Services in order to provide you with a simple and streamlined experience. We also use this information to improve our Websites’ usability and to evaluate the success of marketing campaigns and other activities.
Our goal is to protect the personal information you submit to us through this Website, both in transmission and once received. We and our service providers have implemented technical and organizational measures designed to protect against loss or unauthorized access, disclosure, alteration or destruction of the information you provide on our Website. Despite these efforts, no security measures, however thorough, are perfect. Accordingly, we do not guarantee the security of the information you provide to us.
Data security is achieved through technical safeguards that include a combination of firewalls, intrusion detection system, malware detection system, and data loss prevention systems. Peach also conducts vulnerability scans of applications and systems regularly.
Access to the system is limited to only those who have a need to access information. Administrative safeguards such as a security awareness program, background checks, and our information security policy ensure that only trained and trusted staff are permitted to access personal information. Some additional features of our security program include:
Secure Data Center
Peach uses an industry leading infrastructure service provider for its computing infrastructure needs. Peach’s cloud infrastructure facility (provided through the service provider) is enabled with encryption and data protection capabilities for the systems and services we develop and/or deploy within. Peach’s infrastructure provider is SOC 1, SOC 2, and SOC 3 compliant.
Physical access to the data center is strictly controlled and we use the latest threat prevention technologies such as network and web application firewalls, VPN, antivirus, intrusion detection systems, web filtering and antispam technologies.
Website Security Certificates
Peach equips all customer-facing services with an Extended Validation (EV) Secure Socket Layer (SSL) certificate to ensure that when you connect to our websites you can tell that you are actually on our Website and that all data entered into the websites are transmitted to us in a secure encrypted channel. Once on our system, personal information can only be read or written through defined service access points, the use of which is password-protected.
We employ session time-outs to protect your account. You will be logged out of the Website automatically after a specified period of inactivity. This time-out feature reduces the risk of others being able to access your account if you leave your computer unattended.
You should always choose a password that is difficult for others to guess and change your password frequently. At a minimum, we require the use of both numbers and letters in your password. We have also instituted secure steps by which you can regain access to your account should you forget your password, including the use of a security question.
You should never share your password with anyone. Your password is not known to any Peach employee or third party, and we will never ask for your password by phone or email. If you ever receive a communication claiming to be from Peach that asks for your password, you should immediately report it by contacting us at email@example.com.
Security Awareness Training
We conduct security awareness training for all staff at least annually, and provide additional training on Peach privacy and security-related policies and procedures for personnel that have access to sensitive information. We instruct staff that access must be used only in adherence with the principles set forth in this Policy and applicable laws, and for no other purpose. Personnel who misuse customer information are subject to disciplinary action.
Secure your Email Account and User ID. Peach sends important communications regarding your account via email. You should therefore take steps to secure and restrict access to your email account and change your email account password frequently. If your email address changes, you should promptly update your contact information on our Website, or contact Peach Finance Customer Service at (888) 517-3224.
You should not include any personally identifying information in your Peach User ID. We are not responsible for any personal information that you may choose to reveal in your User ID.
Beware of suspicious emails. You should be aware of fraudulent emails known as “phishing,” from companies claiming to be Peach and requesting your login information or other account information. PEACH WILL NEVER ASK FOR YOUR LOGIN INFORMATION IN AN EMAIL.
Regularly Remove Cache Files. When you are finished using our Website, you should log out completely, then close the browser window and clear the browser’s cache files. This step is particularly important if you use a computer that is accessed by other people, such as in a public library or Internet café.
Create Strong Passwords. You should use passwords that are at least 10 characters long and contain letters, numbers, and symbols.